edv-wien operates, secures and modernises the IT of small and mid-sized companies – from infrastructure and cloud to managed services. And we go one step further: we build tailored AI agents that genuinely lend a hand in everyday work.
From planning through day-to-day operations to protection: we make IT simple, secure and efficient so you can focus on your core business.
Solid foundations for Windows and Linux environments – on-premise, cloud or hybrid.
Microsoft 365 and modern workplaces – plus our own hosting in a Vienna data centre.
Protection from endpoint to cloud – including process and documentation.
Proactive support with clear SLAs – so incidents never become a problem.
Clear strategy and clean delivery – from assessment to migration.
Procurement, rollout and lifecycle – so devices and licences simply fit.
With IT2Rent you rent tailored IT hardware on a monthly basis instead of buying it at high cost. Complete workplaces from our portfolio – or bespoke solutions with special hardware and software for your needs.
Predictable monthly costs instead of a big purchase – it protects your cash flow.
Expand, adapt or scale at any time – as your team grows, your IT grows with it.
Hardware, software, setup and support in one package – including a replacement on failure.
// Individual hardware & software on request
We build AI agents tailored to your processes – running securely in your environment or hosted in our private datacenter, connected to your systems and operated in line with GDPR. Not a toy, but real relief in day-to-day operations.
Sorts, summarises and drafts replies – your inbox is already prepared in the morning.
Creates quotes and invoices from templates, checks for completeness and hands them to your system.
Makes internal docs, manuals and contracts searchable via question & answer – no more digging.
Captures receipts, pre-categorises entries and prepares the handover to your tax advisor.
Drafts campaigns, newsletters and website copy in your tone of voice and analyses what works.
Got a recurring process in mind? We build the right agent for it – fully tailored.
Which agent fits your business? Tell us your process – we'll come back with a concrete proposal.
Enquire about an AI agentFree and without obligation: we get to know your business and clarify where an agent makes sense.
We take a targeted look at your workflows and find the tasks with the biggest leverage.
A clearly scoped use case is delivered as a pilot – quick to see, with no risk.
Connection to your systems – secure, GDPR-compliant and in the familiar work environment.
We operate, monitor and extend your agent – with an SLA, as usual.
In 12 points, our checklist shows where a digital agent can relieve your business right away – and what to watch out for regarding data protection and rollout. Free and without obligation.
Specialised in SMEs, managed services for companies of every size. Hands-on attitude instead of unnecessary complexity – with real points of contact.
Defined SLAs and clear escalation paths – you always know where you stand.
No anonymous ticket pool – a team that knows your business.
Transparent service contracts instead of nasty end-of-month surprises.
A security-first approach from endpoint to cloud – as standard.
Modern tools and AI that take over routine – more time for what matters.
Practical solutions instead of slide decks – we get stuck in.
No lock-in contracts: transparent terms with a 3-month notice period.
We have been supporting businesses in and around Vienna since 2004 – as a GmbH since 2022. Our clients stay because their IT simply works.
Unser Unternehmen ist nun schon seit einigen Jahren Kunde bei edv-wien und mein Team und ich werden stets professionell, kompetent als auch wertschätzend betreut. Danke an das Support Team für die laufende Lösung unserer "Probleme"!
Besonders als Klein- bzw. Mittelbetrieb ist es wichtig einen zuverlässigen IT-Partner zu haben, der schnell erreichbar ist. Kann EDV Wien guten Gewissens weiterempfehlen.
Das beste an der IT ist, wenn sie einfach funktioniert... und das tut es hier. Und falls wir doch einmal was brauchen, waren sie bis jetzt immer schnell zur Stelle. Kann ich also nur empfehlen
Top Support und preiswerte Leistungen!
Kompetent und freundlich, was will man mehr
Moving to a new IT partner sounds risky? Not with us: we take over your environment in a structured way, in parallel operation and without downtime – coordination with your current provider included.
We record your systems, licences and access – discreetly and without disturbing your daily business. If you place a follow-up order, the inventory analysis is free of charge for you.
You get a clear roadmap: what is taken over when, who does what, and which deadlines matter.
We take over step by step in the background – monitoring, documentation and access move to us without any standstill.
Cut-over day, clean handover, ongoing support – and what your team notices most: everything just works.
Start a remote session, track your tickets or write to us directly. Existing customers reach us the fastest way.
Download the TeamViewer module and give our team your ID and password – and we are on your screen.
Download TeamViewer// Windows & macOS
View tickets, track their status and submit new requests – around the clock in the portal.
Go to portal loginOne e-mail is enough: you automatically get a ticket – and, the first time, your login details for the support portal.
support@edv-wien.atSet your key figures and get an instant, non-binding indicative price for ongoing IT support – transparent and without registration.
Non-binding indicative value. The actual price depends on your environment, SLA and scope – we are happy to prepare an individual quote.
We work with leading hardware and software vendors and are trained on their solutions – so you always get proven technology.
Microsoft
Dell
HP
Veeam
VMware
Wondershare
QNAP
Synology
Lenovo
Samsung
LG
KeeperAll trademarks and logos are the property of their respective owners and are shown solely to indicate existing partnerships and technologies in use.
A no-obligation chat is enough to find the tasks with the biggest leverage.
Write to us or give us a call – we'll get back to you promptly.